|Outer Dimensions||57 in x 58 in|
If you purchased your bed between 2001 and 2007, it probably contains fleece scraps. These beds can be washed as above. We recommend that the fleece scraps be washed and dried at a laundromat separately from the outer cover and empty inner liner.
Catalina Bed – separate the cushion from the outer bolster before washing them.
Landing Pad – remove the inner pad from the outer cover before washing them.
If one of the above products fails due to a manufacturing defect within its warranty period as defined above, we will repair or replace it at our discretion. Our warranty does not cover damage due to pet behavior. If an item is damaged by pet behavior after a manufacturing defect becomes evident, the warranty is void. Warranty orders must be accompanied by a copy of a dated receipt. Warranty does not cover normal wear on product fabrics (e.g. sleeping surface).
Before returning an item for a warranty issue, please contact us to confirm that the situation meets our warranty requirements at 877-404-7387 or firstname.lastname@example.org.
After receiving confirmation, please send the item back to us with a copy of your receipt, your name,current address, email and telephone number. We recommend that you insure your item on its return trip. We cannot give credit for items damaged in transit.
We’ll email or call you when the item has been received and processed.
Please allow up to 15 business days from the date that we receive a warranty item to review and fix the item, at which time we will ship it back to you.